Who Can order
When to Order
Where we Ship
Little Prince ships to the lower 48 United States.
When we Ship
Little Prince ships on Mondays, Tuesdays, and Wednesdays from their facility in Aurora, Oregon, aiming for same-week delivery on all orders
Ship Weeks & Week Numbers
An order's Ship Week is when it is boxed and shipped to you. When placing your order, you will be asked to select a Ship Week. Weeks run Monday-Sunday, and each week of the year is numbered 1 through 52, starting in January.
Little Prince can accommodate orders of any size
You will receive a confirmation email from email@example.com shortly after placing your order. You will also receive an Acknowledgement email from Little Prince within 48 hours.
Order cancellations must be placed by the Wednesday before your scheduled ship week.
Orders are shipped between Monday and Wednesday. You will receive a shipping notification with tracking information once your order has shipped.
Shipping in Extreme Weather
Sometimes Little Prince may recommend delaying shipment if the weather is too extreme. During cold weather they may include a small heat pack (free of charge) if they feel it’s necessary. Little Prince assumes the risk of shipping during cold/hot weather conditions. Happiness, guaranteed!
Local customers will have the option of selecting Free Order Pickup at checkout. Little Prince is located at 15868 NE Eilers Rd, Aurora, OR 97002
As carefully as orders are packed, damaged foliage can happen during shipping. Don’t worry, the healthy root system will promote new growth. If your order arrives damaged in any way, please take photos upon arrival, and if your plant doesn’t bounce back, email firstname.lastname@example.org for a remedy.
Filing a Claim
If you are unhappy with what you've received, please email email@example.com within 48 hours of delivery with your order number, photos of the plants, and a description of the situation. Your satisfaction is our top priority!