Ordering
Tray Sizes
Depending on the variety, plugs are grown in either a 128 cell tray (billed as 125), or a 288 cell tray (billed as 285).
Lead Time
With the exception of "Ready To Ship" trays, all plugs are grown to order. An item's lead time is the amount of time it takes to grow the seed/cutting into a ready-to-ship plug. This varies by variety, and is indicated in each product description.
Who Can order
Where we Ship
Our Plug Connection catalog ships to the lower 48 United States and Alaska.
When we Ship
Plugs ship year-round from Plug Connection in Vista, California. All plugs are custom grown to order and must be ordered 6-13+ weeks in advance of the desired ship date, depending on the product's lead time.
Ship Weeks & Week Numbers
An order's Ship Week is when it is boxed and shipped to you. When placing your order, you will be asked to select a Ship Week. Weeks run Monday-Sunday, and each week of the year is numbered 1 through 52, starting in January.
Order Minimums
The minimum order is four trays. A full shipping box contains FOUR 128 cell trays or a combination of 128 and 288 cell trays.
**If you are ordering only 288 cell trays, then FIVE trays will fill a box.
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Active Orders
Order Confirmation
You will receive a confirmation email from info@farmerbailey.com shortly after placing your order. You will also receive an Acknowledgement email from Plug Connection within 48 hours.
Substitutions and Shortages
In the unlikely event of a seed shortage or crop failure, Plug Connection will send you an updated Order Acknowledgement email indicating this change. In some instances, a similar item may be substituted at their discretion. Alternatively, our office or Plug Connection will reach out to you directly to find a solution, be that a substitution, refund, or a combination thereof.
Cancellations
Order cancellation requests must be emailed to info@farmerbailey.com by the Wednesday before the trays in your order are sown. Cancellations are not accepted after trays have been sown to order. Please email info@farmerbailey.com if you have questions about cancelling Plug Connection orders.
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Shipping
Plug Shipping
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Price Per Box
(1 box = 4 trays OR 5 trays of 288s)
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State
|
| $35 | California |
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$40
|
Arizona, Nevada, Utah |
|
$60
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Colorado, New Mexico, Oregon, Wyoming |
|
$80
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Idaho, Kansas, Montana, Nebraska, Oklahoma, South Dakota, Texas, Washington |
|
$90
|
Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin, Washington D.C.
|
|
$85
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Alaska
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Order Pickup
Orders placed for Pickup may be retrieved between 7:30am-3:30pm Tuesday through Thursday at Plug Connection, located at 2627 Ramona Drive, Vista CA, 92084. Plug Connection will contact you via phone or email to coordinate pickup.
Pallet Shipping
Orders of 60 trays or more are eligible for pallet shipping. Contact us for a freight quote.
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CLAIMS
Damaged Items
Inspect shipments immediately upon arrival. If the plants have been damaged in transit and are no longer viable, please email claims@plugconnection.com with your order number, along with a description of the damage and supporting photos (required). Claims must be filed within 48 hours of delivery.
The Plug Connection Guarantee
"You are guaranteed to receive high quality, healthy, disease free plants that are true to name. Upon arrival, plants are guaranteed to be alive and viable. If you experience any issues with our plant material, please contact us. With immediate attention, our team may be able to recommend a solution."
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"Ready To Ship" trays
How it Works
Details coming Spring 2024