Everything You Need To Know- TERRA NOVA®

Ordering

Tray Sizes

TERRA NOVA® plugs are grown in 36 cell trays. One full shipping box contains six 36 cell trays. 

Lead Time

An item's lead time is the amount of time it takes to produce a shippable plug. Lead time varies by variety, and is indicated in each product description.

Who Can order

Our TERRA NOVA® catalog ships to all 50 US States.

When we Ship

Plugs ship year-round, on even numbered weeks, from TERRA NOVA® Nurseries in Canby, Oregon. 

Order Minimums

The minimum order is one full shipping box containing six (6) 36 cell half trays. TERRA NOVA® only ships full boxes, so orders must be placed in multiples of 6 half trays.

Custom Orders

TERRA NOVA® is able to custom grow large orders (10 - 72 cell flats of any singular variety) with nine months lead time.  Please inquire at info@farmerbailey.com for more information.

Active Orders

Order Confirmation

You will receive a confirmation email from info@farmerbailey.com shortly after placing your order.  You will also receive a PDF order acknowledgement (ACK) from TERRA NOVA® Nurseries within 48 hours.  

Substitutions and Shortages

In the unlikely event of a shortage or crop failure, we will reach out to determine an appropriate solution. TERRA NOVA® is generally able to identify production issues a full 2 weeks prior to ship date, giving Farmer Bailey time to communicate shortages and determine appropriate solutions.

Cancellations & Changes

Orders may be canceled up to 2 weeks (10 full business days) prior to the Ship Date. To request a cancellation, email info@farmerbailey.com with your 5 or 6-digit order number. Your order is not considered canceled until you have received a confirmation email from Farmer Bailey.

*Please note: Farmer Bailey retains a 10% fee for cancellations. This fee does not apply in the case of substitutions.  

Patents and Tags

Unauthorized propagation of varieties that are patented is strictly prohibited. These varieties are identified by PP or PBRAF (European Patent).

If you are purchasing these plugs with the intent to resell them, you are required to also purchase tags. Upon adding items to your cart, you will be prompted to add tags for each plant in the order, at the cost of $0.13 per tag.

Shipping

 

Price Per Box

(1 box = six 36 cell half trays)

State

$45

California, Idaho, Nevada, Oregon, Washington

$55

Arizona, Colorado, Montana, Utah, Wyoming

$85

Arkansas, Iowa, Kansas, Minnesota, Missouri, North Dakota, New Mexico, Nebraska, Oklahoma, South Dakota, Texas

$90

Alabama, Connecticut, Washington DC, Delaware, Florida Georgia, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Mississippi, New Hampshire, North Carolina, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Virginia, Vermont, Wisconsin, West Virginia

By Freight Charge

Alaska & Hawaii

 

Order Pickup

Orders placed for pick up may be retrieved between 7:30am-2:30pm Wednesday through Friday at TERRA NOVA® Nurseries. Any changes to Pick Up date must be made at least 5 days prior to the scheduled timing. Any Pick Up order not picked up within the designated timeframe will ship at buyer’s expense.

Pick Up address:

10051 S. Macksburg Rd.

Canby, OR 97013

Pallet Shipping

Orders of (66) 36 cell trays, or 11 or more full boxes, are eligible for pallet shipping via temperature controlled freight carrier. Email info@farmerbailey.com for a freight quote.  Pallets incur a $3.00 per flat charge for special packaging.

Dormant Plants

If you are receiving plants between September and April you may receive dormant plant material. These flats will be clearly marked with “GROWER ALERT” tags that contain special instructions. 

Each tray will have either a Blue or Yellow adhesive label on the end of the flat identifying it as coming from a cold or warm greenhouse. 

Trays with BLUE labels

  • The young plants you just received with a blue label on the tray will tolerate less cold than established plants.

  • Plants received late fall through winter in dormant state should be maintained in a frost free environment between 35°-45° F 

  • Plant should be kept moist but never wet

  • Fertilizer should be withheld until new growth begins to appear as temperatures warm.

Trays with YELLOW labels:

  • Trays marked with a yellow label are coming from a warm greenhouse and should be maintained at temperatures above 55° F and gradually cooled over approximately three weeks to the 35°-45° F range (when appropriate).

  • It is important that young plants coming from a warm greenhouse be kept growing, and not allowed to go dormant due to cold temperatures.

Order issues

Jostled plugs

Plugs may occasionally pop out of their tray during transit. As long as the plant itself is not damaged, you can simply bump them into a larger tray right away, give it a good drink, and it should be a-ok.

Claims

To file a claim for damaged plugs or plants that have bloomed the incorrect variety, please fill out this form. For plug damage, the form must be submitted within 24 hours of receiving your order. Based on Terra Nova's assessment of your claim you may be issued a refund or a replacement. 

*Please note that Terra Nova is unable to ship partially-filled boxes. In the likely event that only part of your order is damaged in transit, shipping replacement trays will not be possible and you will receive a credit. 

 

Learn more about  TERRA NOVA® here.