Addressing Lisianthus Backorders
Innovation is at the heart of the plug industry. To continue improving quality and efficiency, our growers are always exploring new techniques. This year, both of our plug production facilities have been trialing a new method of growing Lisianthus - one that has long been the standard in Japan. This technique involves germinating seeds under cooler temperatures and chilling the seedlings for a couple weeks. When successful, it shortens production time by 3-4 weeks, allowing us to ship Lisianthus plugs earlier in the season and grow more Lisianthus plugs overall.
However, as with any new method, there are challenges. Our growers have encountered lower-than-expected germination rates, which has led to delays and backorders. We understand how frustrating this is and truly appreciate your patience as we work through these growing pains.
If you’ve received a notice about a delay in your Lisianthus order, please know that we are doing everything we can to catch up and ensure you receive the highest-quality plugs as soon as possible. Thank you for your understanding and support as we refine this process to better serve you in the future.
I would like to get some lizzianthus plugs
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Farmer Bailey Inc. replied:
Hi Mykhaylo, thanks for your comment! Please create a free account here to view our Catalog pages and place an order for plugs: https://farmerbailey.com/pages/login
I have 2 orders in for Lisianthus ; #12399 & #12420. I have no notification of late delivery. Should I have?
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Farmer Bailey Inc. replied:
Hi Kate, I have forwarded your message to our customer service team at info@farmerbailey.com with you on copy. That is the best way to get in touch with questions! They will assist you ASAP. Thanks, Felicia
I would like to get some lizzianthus plugs
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Farmer Bailey Inc. replied:
Hi Jane, Yes, you can order plugs by creating a free account at https://www.farmerbailey.com/pages/login. Please note, Lisianthus are best planted 2-4 weeks before your last outdoor frost and the plugs take 12 weeks to be custom grown to order. ~felicia